Store Policy

Please review the following basic terms that govern your use of, and purchase of, products from 593STUDIOS.COM. Please note that your use of 593STUDIOS.COM constitutes your agreement to follow and be bound by those terms.

SHIPPING POLICY

Shipping will generally be processed within 5 business days after payment confirmation with the exception of our customized items, those could take up to 12 business days before they are ready to be shipped out. All items are shipped through UNITED STATES POSTAL SERVICE (USPS) unless the buyer specifically asks for a different shipping service. We do not ship out orders on weekends and holidays (Public holidays in the United States). For orders within the United States, we offer $10 Flat Rate priority shipping. FOR INTERNATIONAL ORDERS, THE BUYER ACKNOWLEDGES RESPONSIBILITY FOR ANY IMPORT OR CUSTOMS FEES AND/OR TAXES. We ship worldwide for a flat rates of $18 (2-3 weeks delivery time)  $29 (1-2 weeks delivery time with tracking). $49 (3-5 business days) Shipping cost may vary depending on destination country. Once packages leave the United States, there is no way to track them or know how long they will take to arrive at their destinations.

Please note that customs authorities require us to state the value of the item directly on the package. We are not responsible for unclaimed, lost or stolen packages or delaying in package arrival by the Postal Service.

United States

 FIRST CLASS MAIL

If you have not received your order in the time stated above or your order is not showing movement within tracking, please feel free to contact your local post office or call USPS by phone at 1(800) 275-8777. You will need to provide them with your tracking number and the date it was shipped. Please note that First Class Mail does NOT come with insurance. Notorious Teez will not replace items that are lost, stolen, or damaged upon delivery. We are also not responsible for packages that were shipped to the wrong address. If you would like your package to be insured, make sure you purchase the priority mail shipping option at checkout.

PRIORITY MAIL

If your package is lost or was damaged upon arrival, you have 15-60 days from the date of shipment to file a claim with USPS.

International

FIRST CLASS MAIL

 If you have not received your order in the time stated above or your order is not showing movement within tracking, please feel free to contact your local post office or call USPS by phone at 1(800) 275-8777. Once packages leave the United States, there is no way to track them or know how long they will take to arrive at their destinations. Please note that First Class Mail does NOT come with insurance. Notorious Teez will not replace items that are lost, stolen, or damaged upon delivery. We are also not responsible for packages that were shipped to the wrong address.

 

PRIORITY MAIL

If your package is lost or was damaged upon delivery, you have 7 days to 6 months after shipment to create an inquiry. 

How do I file a claim with usps?

To file a claim with USPS go to https://www.usps.com/help/claims.htm and click on the domestic tab to file a claim within the United States or the international tab for orders outside of the United States. Then follow the directions as stated.

 

RETURN & EXCHANGE POLICY

All sales are final. No refunds accepted, no returns honored.  Significantly factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers notify 593miami@gmail.com of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear at the 593STUDIOS.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

DISCLAIMER

593STUDIOS.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.  You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with you use of our site, and that 593STUDIOS.COM shall not be liable for any damages of any kind related to your use of this site.